Customer Success Manager (Enterprise)
Ethos is working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
Ethos is looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
Qualifications:
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
About Ethos: Ethos is an expert network built by a McKinsey/SoftBank/DeepMind team and backed by investors like General Catalyst. Applicants may be invited to a short AI voice screen.
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